Shipping policy
Shipping Policy
Thank you for shopping at Your Daily Store. This Shipping Policy explains how we process and ship your orders.
1. Order Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders are not shipped or delivered on weekends or holidays.
If we experience a high volume of orders, processing may take an additional day or two. We'll notify you by email if there's a significant delay.
2. Shipping Time
Since our products are sourced from trusted suppliers, shipping times may vary depending on your location and the product ordered:
- Standard Shipping: 7–15 business days
- Express Shipping (where available): 5–8 business days
Delivery times are estimates and not guaranteed, as they can be affected by customs processing, local carrier delays, weather, or other circumstances outside our control.
3. Shipping Rates
Shipping charges for your order are calculated and displayed at checkout.
(Optional: if you offer free shipping, replace with: "We offer free standard shipping on all orders.")
4. Order Tracking
Once your order ships, you'll receive a confirmation email with a tracking number. Please allow 2–5 business days for tracking information to update after you receive it, as it can take time for carriers to scan the package into their system.
5. Customs, Duties, and Taxes
Your Daily Store is not responsible for any customs fees, import duties, or taxes that may be applied by your country. These charges, if any, are the responsibility of the customer and are determined by your local customs office.
6. Shipping Delays
While we work with reliable suppliers and carriers, occasional delays can happen due to high demand, customs processing, or unforeseen circumstances. If your order is significantly delayed, please contact us and we'll do our best to assist.
7. Incorrect Shipping Addresses
Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error, contact us immediately at yourdailystorehq@gmail.com — we'll do our best to correct it before the order ships.
8. Lost or Missing Packages
If your tracking shows the package was delivered but you haven't received it, please check with neighbors or your local carrier office first. If you still can't locate it, contact us at yourdailystorehq@gmail.com and we'll investigate.
9. Contact Us
For questions about your shipment, reach out to us at:
📧 yourdailystorehq@gmail.com